/**
 * Prokon Tickets – Frontend Styles
 *
 * @package Prokon\Tickets
 */

/* ─── Tickets List ─── */

.prokon-tickets-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1.5em;
    flex-wrap: wrap;
    gap: 1em;
}

.prokon-tickets-header h3 {
    margin: 0;
}

.prokon-btn-new-ticket {
    white-space: nowrap;
}

.prokon-tickets-table {
    font-size: 0.9em;
}

.prokon-tickets-pagination {
    margin-top: 1.5em;
    text-align: center;
}

.prokon-tickets-pagination .page-numbers {
    display: inline-block;
    padding: 4px 10px;
    margin: 0 2px;
    border: 1px solid #ddd;
    text-decoration: none;
}

.prokon-tickets-pagination .page-numbers.current {
    background: #0073aa;
    color: #fff;
    border-color: #0073aa;
}

/* ─── Badges ─── */

.prokon-badge {
    display: inline-block;
    padding: 3px 8px;
    border-radius: 3px;
    font-size: 0.85em;
    font-weight: 600;
    line-height: 1.4;
    white-space: nowrap;
}

/* Status badges */
.prokon-badge--open {
    background: #fce4ec;
    color: #c62828;
}

.prokon-badge--progress {
    background: #e3f2fd;
    color: #1565c0;
}

.prokon-badge--waiting {
    background: #fff3e0;
    color: #e65100;
}

.prokon-badge--resolved {
    background: #e8f5e9;
    color: #2e7d32;
}

.prokon-badge--closed {
    background: #f5f5f5;
    color: #616161;
}

/* Priority badges */
.prokon-badge--normal {
    background: #e8f5e9;
    color: #2e7d32;
}

.prokon-badge--high {
    background: #fff3e0;
    color: #e65100;
}

.prokon-badge--urgent {
    background: #fce4ec;
    color: #c62828;
}

/* ─── Back Link ─── */

.prokon-back-link {
    display: inline-block;
    margin-bottom: 1em;
    text-decoration: none;
    color: #0073aa;
}

.prokon-back-link:hover {
    text-decoration: underline;
}

/* ─── Ticket Detail Info ─── */

.prokon-ticket-info {
    background: #f9f9f9;
    border: 1px solid #e0e0e0;
    border-radius: 4px;
    padding: 1em 1.5em;
    margin-bottom: 1.5em;
}

.prokon-ticket-info__row {
    display: flex;
    flex-wrap: wrap;
    gap: 1.5em;
    margin-bottom: 0.5em;
}

.prokon-ticket-info__row:last-child {
    margin-bottom: 0;
}

.prokon-ticket-info__item {
    flex: 1 1 200px;
}

.prokon-ticket-info__item strong {
    display: inline;
    margin-right: 0.3em;
}

/* ─── Conversation ─── */

.prokon-ticket-conversation {
    margin-bottom: 2em;
}

.prokon-ticket-conversation h4 {
    margin-bottom: 1em;
    padding-bottom: 0.5em;
    border-bottom: 1px solid #e0e0e0;
}

.prokon-reply {
    padding: 1em 1.2em;
    margin-bottom: 1em;
    border-radius: 6px;
    border: 1px solid #e0e0e0;
}

.prokon-reply--customer {
    background: #f0f7ff;
    border-color: #c3ddf5;
    margin-right: 2em;
}

.prokon-reply--staff {
    background: #f5fff0;
    border-color: #c3e6c0;
    margin-left: 2em;
}

.prokon-reply__header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5em;
    font-size: 0.9em;
}

.prokon-reply__author {
    color: #333;
}

.prokon-reply__date {
    color: #888;
    font-size: 0.9em;
}

.prokon-reply__body {
    line-height: 1.6;
}

.prokon-reply__attachments {
    margin-top: 0.8em;
    padding-top: 0.8em;
    border-top: 1px solid rgba(0, 0, 0, 0.1);
    font-size: 0.9em;
}

.prokon-reply__attachments ul {
    margin: 0.3em 0 0 1em;
    padding: 0;
}

.prokon-no-replies {
    color: #888;
    font-style: italic;
}

/* ─── Reply Form ─── */

.prokon-ticket-reply-form {
    margin-top: 2em;
    padding-top: 1.5em;
    border-top: 2px solid #e0e0e0;
}

.prokon-ticket-reply-form h4 {
    margin-bottom: 1em;
}

/* ─── New Ticket Form ─── */

.prokon-ticket-form .form-row label {
    display: block;
    margin-bottom: 0.3em;
    font-weight: 600;
}

.prokon-ticket-form textarea,
.prokon-ticket-form input[type="text"],
.prokon-ticket-form select {
    width: 100%;
}

.prokon-upload-hint {
    display: block;
    margin-top: 0.3em;
    color: #888;
    font-size: 0.85em;
}

/* ─── Responsive ─── */

@media (max-width: 768px) {
    .prokon-tickets-header {
        flex-direction: column;
        align-items: flex-start;
    }

    .prokon-reply--customer,
    .prokon-reply--staff {
        margin-left: 0;
        margin-right: 0;
    }

    .prokon-ticket-info__row {
        flex-direction: column;
        gap: 0.5em;
    }
}